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Privacy Policy

Privacy Policy

At Friends Bingo, we are committed to protecting your personal data and ensuring that you have a safe and enjoyable experience on our platform.

What Personal Information May Be Collected

When you register for an account with us, we may collect certain information from you. This can include:

  • Your name and contact details
  • Your date of birth
  • Your email address and password
  • Device information (such as your device's operating system and browser type)

We only collect the minimum amount of personal data necessary to provide our services and improve our platform.

Account Registration Information

When you register for an account with us, we will ask for certain information. This includes:

  • Your name and contact details
  • A valid email address
  • A password

You can choose to use your social media accounts (such as Facebook or Google) to log in to our platform. If you do so, we may collect some of the data associated with your social media account.

Device and Browser Information

We collect information about the devices and browsers that you use to access our platform. This includes:

  • Device type (such as a smartphone or tablet)
  • Operating system
  • Browser type

This helps us understand how users interact with our platform and make improvements accordingly.

Usage Analytics and Behavioural Data

When you use our platform, we may collect certain data about your activities on the site. This can include:

  • The pages that you visit
  • The length of time spent browsing
  • Any interactions or transactions (such as betting or wagers)

We do not share this data with any third parties.

Cookies and Tracking Technologies

Our website uses cookies to help us understand how users interact with our platform and make improvements accordingly. Cookies are small files that are stored on your device by a web browser.

We also use other tracking technologies, such as pixels or beacons. These allow us to better understand user behaviour and tailor the experience for individual users.

Communication Preferences

If you have opted-in to receive marketing communications from us (such as news about new games or promotions), we may contact you with these materials via email.

We also give you the option to set your preferences regarding communication, such as choosing not to receive certain types of emails.

Data Storage and Retention

We do not store any data for longer than is necessary. We regularly review our retention policies and will delete all personal data in accordance with applicable laws and regulations.

Your account information (such as login credentials) will only be stored until the end of your contract or three years after it ceases, whichever comes first.

Security and Account Protection

We have robust security measures in place to protect your personal data. These include:

  • Encryption
  • Secure connections with SSL/TLS
  • Password protection for accounts

You are responsible for choosing a strong password that cannot be easily guessed by others.

Account Access and Password Protection

If you wish to reset or recover your account, we will ask certain verification questions (such as those based on personal data).

Your password is stored encrypted. If an incorrect login attempt occurs several times in succession, the system may lock out access temporarily to protect against hacking attempts.

User Rights Regarding Personal Data

You have various rights related to your personal data:

  • You can view and correct any inaccurate information
  • You can delete your account or request deletion of specific information at any time

Please note that deleting all your user data will terminate your contract with us. Contact our support team for more details.

Data Correction or Deletion Requests

To exercise these rights, please contact our support team directly via email.

We will comply with such requests as soon as reasonably practicable after receiving them and without undue delay.

Third-Party Services or Integrations

Our platform integrates certain services from third parties. These may include:

  • Social media plugins
  • Third-party analytics tools

Please note that these external links do not use our data storage mechanisms; we cannot guarantee the same level of privacy for those sites you visit via this link to outside content.

Responsible Handling of User Information

We respect your choices about how your personal information is used and shared. For further details on all aspects of Privacy Policy, please follow the relevant links from within the policy page (if applicable).

If we are unable to comply with any aspect of our privacy terms at this time, it will be noted accordingly in this statement.

Compliance with Applicable Privacy Regulations

Our policies conform to the General Data Protection Regulation (GDPR) and other data protection regulations governing personal information and privacy. For more details about what data you are giving your consent for under those laws, please follow relevant links below our website's footer section.

We operate our service in accordance with international data protection standards which include but not limited to GDPR of European Union & CCPA/ CPRA in the United States and equivalent national or regional legislation (e.g. HIPAA), ensuring a secure platform that adheres to these strict regulations.

Platform Monitoring for Security and Fraud Prevention

We employ various technical measures, including those listed below to ensure your security:

  • We store data securely.
  • Access controls are enforced at multiple levels across systems.
  • System logs and audits provide valuable insights when investigating suspicious activity on the site or a user account's login history.