Terms and Conditions
By accessing or using the Friends' Bingo platform, you agree to be bound by these Terms and Conditions.
Acceptance of the Terms
These Terms and Conditions form a legally binding agreement between you and Friends' Bingo regarding your use of our platform. You must read and accept them in order to access or use our services.
Eligibility Requirements
To use our platform, you must be at least 18 years old and a resident of Canada. We reserve the right to verify your age and address for this purpose.
Geographic Restrictions
Our services are only available to users physically located within Ontario, Canada. You agree that by using our platform, you will only access it from locations in which we offer services.
Account Registration Rules
To use our services, you must create an account with us. When registering your account, you agree to provide accurate and complete information about yourself. Your username and password must not be used by anyone else, and you are responsible for maintaining the confidentiality of both.
One-Account-Per-User Policy
You can only maintain one active account on our platform at any given time. Creating multiple accounts or using someone else's account to play games or claim rewards is strictly prohibited.
Identity Verification and KYC
We reserve the right to request identity verification and Know Your Customer (KYC) checks from you, in order to comply with applicable laws and regulations. You agree to provide all required documentation promptly and accurately.
Account Accuracy Obligations
You must ensure that your account information is up-to-date and accurate at all times. Failure to do so may result in the suspension or closure of your account.
Account Security Responsibilities
You are responsible for maintaining the security of your account, including but not limited to choosing a strong password and keeping it confidential. We will never ask you to provide your login credentials over email or phone.
Login Credentials and Password Protection
Your username and password must be kept secure at all times. You agree that by using our platform, you will protect them from unauthorized access.
Restricted Behaviour and Prohibited Activities
The following behaviours are strictly prohibited:
Bonus and Promotion Rules
Bonuses and promotions are subject to their own specific terms and conditions. Please read these carefully before accepting a bonus or promotion. Abuse of bonuses may result in account suspension or closure.
Wagering and Gameplay Conditions
Our wagering requirements apply only to rewards-based programs, such as our loyalty program. You agree that by using our platform, you will only place bets with us through legitimate means.
Bonus Abuse Prevention
We reserve the right to cancel any bonus or promotion if we suspect abuse in connection with it. Abuse includes but is not limited to playing games solely for bonuses without actual intent to play.
Deposits and Withdrawals
While our platform primarily uses cash deposits, you agree that by using our services, you will only deposit funds via approved methods (cash at the hall). Our withdrawal terms apply only when a player receives rewards or winnings.
Withdrawal is granted on-site after verification by Friends' Bingo staff.
Verification Before Withdrawals
You agree to provide identification and proof of age before any withdrawals can be made from your account.
Processing and Review Procedures
We will review all requests for bonuses, promotions, deposits, and withdrawals promptly. Our decision regarding the processing or rejection of such requests is final.
Responsible Gambling Expectations
By using our platform, you agree to gamble responsibly and in accordance with Ontario's My PlayBreak policies.
Self-Exclusion and Account Restrictions
We reserve the right to restrict your account from participating in games or claiming rewards at any time. This may include self-excluding an account if requested by you.
Game Fairness and RNG Systems
Our platform uses a certified Random Number Generator (RNG) system that ensures fair gameplay for all players. We also regularly audit our systems and ensure their fairness.
Technical Interruptions or Voided Gameplay
In the event of a technical interruption to our services, we may void any winnings made during that period. Your continued use of our platform after such an interruption will be deemed your agreement with this provision.
Suspension or Closure of Accounts
We reserve the right to suspend or close your account at any time without prior notice if you:
Your continued use of our platform after such an interruption will be deemed your agreement with this provision.
Intellectual Property and Platform Ownership
All intellectual property rights (IPRs) associated with our platform belong solely to us or our licensors. You agree that by using our services, you have no claim on these IPRs.
Limitation of Liability
We shall not be liable for any indirect losses, consequential damages, punitive damages, exemplary damages, or interest costs arising from the use of our platform or breach of these Terms and Conditions.
Modification of Terms
These Terms and Conditions may change at any time without prior notice. Your continued use of our services after such a modification will be deemed your agreement with it.
Contact or Support Guidance
Should you have any questions about these terms or require support, please contact us via phone or visit the hall in person during business hours.
By continuing to use the Friends' Bingo platform and our services after reading this page, you acknowledge that you have read and agreed to these Terms & Conditions.